Contact
By phone, email, or through a company representative.
Mobile / WhatsApp
+966 56 201 7170
Email
[email protected]
Address
Hadhramaut St., Al Khaleej Dist., Riyadh 13223 — Saudi Arabia
Saudi Arabia
Rep visit
Scheduled on-site visits
Working hours: Sunday – Thursday, 9:00 AM – 5:00 PM.
Contact Us
Request a Formal Quotation
One form collects the essentials — the sales team follows up, completes the details and issues an official quote.
How we start
Registration & Support, Step by Step
An experience designed for the medical sector — integrated with your facility’s needs.
By phone, email, or through a company representative.
Account opening
Providing us with the facility details and required documents.
Placing the purchase
Selecting the required products and completing the purchase process.
Shipping & delivery
Shipping and delivery through approved channels per Good Distribution Practice (GDP).
Training & support
Providing product-related training materials and technical support.
Follow-up
Following up on the facility’s needs and reordering to keep supply continuous.
Commercial terms
- Payment methods: corporate bank wire transfer · mada · Visa · cash on delivery (COD).
- Invoicing: a fully compliant e-invoicing tax receipt issued with each shipment.
- Corporate accounts: flexible payment terms for verified healthcare groups and specialized polyclinics per institutional agreement.
Shelf-life & replacement policy
- Guaranteed shelf life: a fixed minimum validity threshold on arrival (no less than 12 months), keeping clinic stock stable.
- Defective product replacement: free, immediate replacement of transit-damaged units reported within the defined inspection window (48 hours of receipt).
- Near-expiry protection: a dedicated inventory exchange policy for slow-moving, near-expiry stock within the client facility, coordinated with your account manager.
Training & technical support
With every supply — approved protocols and support for the medical team
Usage protocols
Documented guides to injection areas, recommended depths and suggested volumes per product — as issued by the manufacturer.
Visual training material
Educational media presented by practising physicians with direct product experience.
Technical assistance
Technical and explanatory support at the clinic’s first use, with follow-up for any later enquiry.
Training is delivered in person at the facility on first supply, supported by video material — with an attendance certificate for the hands-on session.