Home→Quality & Accreditations→Quality & Supply Chain

From factory to clinic… responsibility at every step

Our responsibility does not end with selecting a product. It extends to reviewing its documents, receiving, storing and transporting it, and tracing its batches, within a supply system designed to preserve product quality until it reaches the medical facility.

01 Quality & compliance management

Oversight that begins before the product arrives

Beauty Roots manages product files, follows up on regulatory requirements and coordinates with manufacturers, alongside clear procedures for handling technical feedback and responding when needed.

Registration & licences

Registering products and medical devices with the Saudi Food and Drug Authority, and monitoring and renewing licences on a regular basis.

Review & verification

Reviewing labels and package inserts, and verifying shipment conformity, expiry dates, and the integrity of seals and packaging on receipt.

Coordination with the manufacturer

Relaying specification updates and changes to clinics, and attaching the manufacturer's storage and usage instructions to every shipment.

Vigilance & response

Receiving technical feedback through a designated channel, applying documented recall procedures when needed, and reporting to the competent authorities in accordance with regulations.

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02 Product journey & supply chain

Beyond the product… an integrated supply system

Products pass through several interlinked stages, from qualifying the manufacturer and reviewing its documents to delivering the shipment to the medical facility, with their data preserved and traceable throughout.

  1. 01

    Manufacturer qualification & product selection

    Assessing the manufacturer, its documents and quality systems, and reviewing the product's conformity with regulatory requirements before adding it to the company's portfolio.

  2. 02

    Registration & import

    Completing registration and import requirements, while keeping the original shipping documents and the records associated with the product.

  3. 03

    Receipt & inspection

    Verifying shipment conformity, the integrity of packaging and seals, expiry dates and batch numbers before products enter inventory.

  4. 04

    Storage

    Keeping products in licensed warehouses under the storage conditions specified by the manufacturer, in line with Good Storage Practice (GSP).

  5. 05

    Transport & distribution

    Supplying products to medical facilities through approved logistics channels, observing the transport and delivery requirements specific to each product.

  6. 06

    Traceability & documentation

    Retaining shipment data, batch numbers and the necessary documents, so that a product and its source can be traced when needed.

  7. 07

    Support & follow-up

    Providing the approved technical documents and training materials relating to the product, and following up on medical facilities' needs and enquiries.

03 Storage & transport

The right conditions for every product

Storage and transport requirements vary with the nature of each product and the manufacturer's instructions. We therefore keep products in licensed warehouses, observe the specified storage conditions, and provide the documents associated with each shipment throughout the supply process.

Licensed warehouse for medical products
GSP

Good Storage Practice

Licensed warehouses and storage conditions in line with the manufacturer's instructions.

GDP

Good Distribution Practice

Documented supply channels, with the product's transport requirements observed.

04 Traceability & response

Every shipment documented… every step traceable

We rely on product and shipment data and batch numbers to support traceability and review, with designated channels for receiving technical feedback and handling cases that call for follow-up or recall in accordance with approved procedures.

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