Quality & Compliance
We operate per the requirements of the Saudi Food and Drug Authority (SFDA), within a clear system covering product registration, import, storage and distribution — maintaining traceability across every stage of the product’s journey.
Registration and compliance are managed in-house — no external consultants
Product files & registration
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Active product registrationFull product registration with the SFDA and proactive renewal management.
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Artwork & label inspectionRigorous pre-market review of labelling, Arabic translations, and IFUs.
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Batch receipt verificationPhysical and documentary verification of authenticity and shelf-life upon arrival.
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Manufacturer coordinationRelaying any specification updates or changes from the factory to the clinic as soon as they are issued.
Vigilance & readiness
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A dedicated vigilance channelA standardized, documented reporting path with defined response times for adverse events and technical inquiries — via WhatsApp +966 56 201 7170 and email [email protected].
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Documented recall protocolAn SOP-driven batch trace and rapid market-withdrawal procedure in accordance with SFDA vigilance directives.
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Reporting to the authoritiesFiling incident reports with the SFDA per regulations, in coordination with the factories.
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Passing on storage & use instructionsThe manufacturer’s storage and usage instructions arrive attached to every shipment.
The supply system
Beyond the product… a complete path of responsibility and traceability
The product reaching your facility is only part of the journey. At Beauty Roots, the system extends to traceability, storage, documentation and support — making the product’s source and path clear across every stage of supply.
Criteria
What Beauty Roots providesBeauty Roots
Product data
Product documents and data per the approved requirements
Batch traceability
Batch data enabling product and source tracing
Supplying entity
A clear entity for contact and follow-up when needed
Recall procedures
A documented mechanism for handling product recalls
Storage
Storage in licensed warehouses per Good Storage Practice (GSP)
Invoicing & documentation
Tax invoices and documents tied to each supply
Support & follow-up
Technical support and follow-up for facility and product needs
Our responsibility begins before delivery — and continues after it
Direct lines to the factories and the SFDA allow a fast, documented response to any adverse effect or observation raised about any product.